Effective Date: 1st September 2025
Balos IT Services Ltd. (“Balos IT Services”, “we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.
1. Information We Collect
We may collect the following personal information when you interact with our website or services:
- Name, email address, phone number, and company name (through contact or enquiry forms)
- IP address, browser type, and access times (through analytics tools)
- Job applications, including résumés and cover letters (submitted through our careers form)
2. How We Use Your Information
We use your personal information to:
- Respond to enquiries or support requests
- Provide the services you have requested
- Process job applications
- Send marketing communications (only with your consent)
- Improve our website and services through analytics
3. Consent
By providing your personal information to us, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
4. Data Storage and Security
We store your information securely and restrict access to authorised personnel only. We use appropriate safeguards (technical, organisational, and physical) to protect against loss, misuse, or unauthorised access.
5. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data only with:
- Trusted third-party service providers who support our website, IT systems, or business operations
- Regulatory or legal authorities if required to comply with applicable laws
6. Cookies
Our website uses cookies to:
- Improve user experience
- Collect analytical data
- Enable essential site functionality
You can manage cookie settings in your web browser. For more details, see our separate Cookie Policy.
7. Your Rights
Under Canadian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent to processing (subject to legal and contractual restrictions)
- Ask about how we collect, use, and disclose your information
To exercise your rights, please contact us using the details below.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. International Data Transfers
If we transfer personal information outside of Canada (for example, to third-party service providers), we will take appropriate steps to ensure that your data receives a level of protection consistent with Canadian privacy requirements.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly.
11. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact:
Balos IT Services Ltd.
Suite 202
181 Herring Cove Road
Halifax, NS B3P 1K9
Email: info@balos-it.ca
Phone: +1 902 593 3555